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Designer Trade
Program

 

At Casa HQ, we firmly believe in fostering a sense of community. Our Designer Trade Program was devised by designers for designers, decorators and architects. Aimed at making the purchasing process easier, our program provides competitive pricing, professional discount, streamlined access to a service representative. We've collaborated with the best vendors and manufacturers to help you save time and money on your projects. What’s better?

 

As Casa HQ’s exclusive Designer Trade member, you will be able to:

  • Get an exclusive member discount across our entire store. A tiered discount scheme is available to our Designer Trade members.
  • The more time you spend at Casa HQ, the more you save! There are no minimum order requirements for any order.
  • Not all projects are created equal! With our extensive range of products and styles, you can be confident that you will be able to fulfill the unique demands of any client.
  • Have a dedicated team available to help you through the buying process. Our team is here to assist with any custom purchases, invoices, and shipping instructions.

 


How To
Sign Up

 

Sign up for the Designer Trade Program in 3 easy steps.

STEP 01
Become a Member

Fill out this super easy online application. Have your business or resale license handy!

STEP 02
Get Approved

Once your application has been submitted and then processed on our end, we will send you a confirmation email containing a personal discount code towards any future purchases.

STEP 03
Place Your Order

Use your personal discount code at checkout to reflect your savings!



How The Trade
Program Works

The Designer Trade Program has three levels with varying fulfillment criteria and subsequent perks. Each level status is determined by the amount spent each calendar year at Casa HQ when you use your Trade account's discount code at checkout. Please keep in mind that the expenditure computation that determines your tier status takes 30 days.

Level 01

          SPEND IS UNDER AED 10,000    

  • 5% Off Your Purchase

Level 02

          AED 10,000-30,000                      

  • 10% Off Any Purchase
  • Free Shipping/ Returns (On Decor, Lighting, And Rugs)

 

Level 03

          OVER AED 30,000                          

  • 25% Off Any Purchase
  • Free Shipping/ Returns (On Decor, Lighting, And Rugs)

Inside The Program

Our Trade program gives members access to our favorite pieces and textiles, at a discount, without any limitations. We want to make this process as easy as possible so that you can provide the best possible service to your clients!



How does the Trade Program Discount Work

Member interior designers, architects, set designers or stagers, home developers are eligible for trade discounts under our Designer Trade Program.

How do I apply for membership?

You can apply online by clicking here. Appropriate credentials, as well as a completed application, is required for membership. You'll receive a confirmation email with a discount code that you can use right away on any purchase when we've processed your application.

How do I place an order?

You can purchase at CASA HQ by creating and/or logging into an account and using your discount coupon at checkout. Orders and quote enquiries can also be sent to hello@casahq.com through email. Please give us up to 24 hours to respond or provide feedback.

Is there a minimum order quantity?

There is no minimum quantity or amount necessary to place an order.

How can I get in touch with questions?

In case of any queries, feel free to drop us an email at hello@casahq.com.

What shipping options are available?

All the information related to the shipping of products is located here. Expedited Shipping is available for decor pieces at an additional cost upon request. For furniture, lighting and artwork pieces, please call or email us to confirm.

Are fabric and material samples available?

We do not provide fabric samples, but we can connect you with our trusted vendors for custom items.

What is your return policy

hello@casahq.comWithin 30 days of receiving your order, we are happy to issue a refund for any product with which you're not fully satisfied. After 30 days, we'll replace or refund your purchase against manufacturer's defects only. Returns are not allowed on any furniture pieces, special-order items, custom pieces, or on items damaged through normal wear and tear.

To make a return please email us at hello@casahq.com


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